You have many options to schedule your first appointment with us.

• You can reach out to us via our online digital assistant on our website, call us at 651-273-1245, or send us an email us at [email protected]. We will get back to you within one to three business days.
• We will ask you to provide us your insurance information (picture of front and back of your insurance card) and date of birth securely so we can verify eligibility for services through your insurance coverage.
• Once insurance coverage is verified, we will provide options to you to see the provider of your choice.
• You will be asked to complete the intake paperwork via our client portal.
• Once we receive your intake paperwork, we will finalize your appointment

The information and forms you submit to us through our website, or via email are HIPAA secure and encrypted which means that anything you share is sent to us securely.

In addition to private pay, we accept major health insurance plans including Blue Cross and Blue Shields, Aetna, UCare, HealthPartners, Cigna , South Country Health Alliance, Optum (Medica, UMR, UBH), Minnesota Health Care Program (MHCP), Medicare, Amplify Minnesota (SolarteHealth) and ComPsych.

If you would like to use your insurance for your mental health visits and are unsure of the coverage, please call the phone number on the back of your insurance card and inquire if visits are covered. You will be responsible for your insurance copay and deductible.

Invoices are available to view in the client portal. You can use a credit card/debit card (Visa, Discover, Master, AMEX) and make payments for services yourself via our client portal. You can also mail us a check. Alternatively, our administrative staff can charge your card for visits.

Please cancel your appointment 48 hours or more prior to the scheduled time. In case of late cancellations or no-shows, we charge a fee of $200. We also charge $30 for insufficient fund transactions.

Your sessions with your provider are confidential, with some exceptions. Providers within the practice consult with each other so they provide the best care for you. Identifying information is not shared with providers consulting with each other regarding your care. Some of our providers provide clinical services under supervision and regularly speak with their clinical supervisor (Psychologist) about their client sessions. Otherwise, in certain situations mental health providers are required by law to break your confidentiality. The three situations include the following: if we learn of any potential child or elder abuse from you, we determine that you are at risk of harming yourself or someone else, or we receive a court order requesting your medical records.

A psychologist typically has a doctorate degree in psychology and has extensive training in providing mental health services such as individual psychotherapy, family/couple’s/group therapy, and psychological evaluations. A Social Worker has a Masters degree, and provides psychotherapy services but does not offer psychological evaluations. A psychiatrist is a medication prescriber and has an MD degree with a specialization in psychiatry.

Although every person comes to therapy with different goals in mind. Some common benefits shared by clients include the following:

• Increase in self-confidence
• Feeling empowered to handle life stressors
• Improved self-care
• Instilled hope for the future
• Overcoming issues that resurface from past
• Improved communication skills
• Assertiveness in relationships
• Setting healthy boundaries in relationships
• Self-awareness and comfort in asking for personal needs in relationships
• Learning tools to manage emotions
• Feeling socially connected
• Self-contentment

During a therapy session at Insights Psychology, you can expect a safe and confidential environment where you can openly discuss your thoughts, feelings, and experiences with a trained professional. The therapist will listen to you, provide you support, offer insights, and help you explore and understand your emotions and behaviors. Sessions may involve discussing challanges, setting goals, learning coping skills, and working towards personal growth and positive change.