Telehealth Counseling & Mental Health Services: Convenient Online Support Anytime

• Please choose a private place.
• Make sure your device (smartphone, laptop, desktop, or tablet) is set up and ready.
• You would need a good internet connection for your telehealth visit.  For best results log on to your telehealth appointment using Google Chrome, Safari, or Firefox.
• Some applications may slow down your internet connection, and it is best to close those applications during your telehealth visit.
• Please review your appointment reminder email for detailed instructions regarding your telehealth visit. The link to your provider’s online waiting room will be on the email. It is just a click of a button to join your visit.

State licensing guidelines require clients to be physically present in the state where your provider is licensed. Unless your provider is licensed in the state where you will be going, you cannot see them for a telehealth visit. It is important to let your provider know prior to any travel plans if they can see you in another state.

• The main advantage of your telehealth appointment is the convenience of logging on to the appointment from the comfort of your own home,, office or car.Please ensure you are parked and not driving your car during your visit.
• You will avoid driving time and decrease any stress from less travel or arrange for child care
• You will have more control over your environment, such as space where you feel comfortable
• Individuals who live in rural communities or who live further off from the cities have the option of seeing a provider who are further off and hence there is increase in access to good quality mental health services for them.

Yes, online mental health counseling is highly effective for many individuals. Research shows that virtual therapy can be just as beneficial as in-person sessions, especially for concerns like anxiety, depression, PTSD, and stress management. Telehealth counseling provides convenience, accessibility, and privacy, making it easier for people to seek help without barriers like travel or scheduling conflicts. Techniques such as CBT, EMDR, and DBT therapy can be successfully delivered online, helping clients develop coping strategies and improve mental well-being.

The best online mental health counseling services offer:

• Licensed therapists with expertise in various therapeutic approaches
• Secure, HIPAA-compliant platforms for privacy
• Flexible scheduling for therapy and medication management
• Insurance coverage options to make the remedy more affordable

At Insights Psychology, we provide comprehensive online counseling services, including CBT, DBT, ACT, IFS therapy, and virtual psychiatrist appointments for medication management. We serve clients across PSYPACT states, ensuring high-quality care no matter where you are.

While telehealth counseling works well for most people, it may not be suitable for:

• Individuals in immediate crisis or those experiencing severe psychiatric symptoms requiring hospitalization
• People with active suicidal thoughts or self-harm behaviors who need in-person crisis intervention
• Clients with severe cognitive impairments or conditions that make it difficult to engage in video-based therapy
• Individuals without private, stable internet access or a secure environment to attend sessions

If someone is experiencing a mental health crisis, in-person support or emergency services are recommended.

While online therapy has gained popularity, some concerns include:

• Effectiveness for complex cases – Some argue that online therapy may not be as effective for severe mental health conditions that require in-person assessment.
• Privacy & security risks – Although telehealth counseling platforms are HIPAA-compliant, there is always concern about data security.
• State licensing restrictions – Therapists can only provide services in states where they are licensed, limiting access for some clients.
• Lack of non-verbal communication – Some therapists find it harder to assess body language and subtle cues in virtual sessions.

Despite these challenges, telehealth counseling continues to evolve, making mental health support more accessible than ever.